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Purchase Options Cancellation Policy
This Cancellation Policy applies to all purchases made on EMIAH.
Order Cancellation Eligibility
Orders may be canceled within 3 days of purchase only if the order has not yet been shipped.
Once an order has entered the fulfillment or shipping process, it cannot be canceled.
Due to the size and nature of our products, orders are processed quickly to ensure timely delivery.
How to Request a Cancellation
To request an order cancellation, please contact us at:
Please include:
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Your order number
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The email address used to place the order
All cancellation requests are subject to confirmation by our customer service team.
Orders That Have Already Shipped
If your order has already shipped:
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The order cannot be canceled
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You may refer to our Return & Refund Policy for return eligibility after delivery
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Shipping fees are non-refundable unless required by applicable law
Processing Time
Approved cancellation requests will be processed within 2 business days.
If payment has already been captured, refunds will be issued to the original payment method after cancellation approval.
Important Notes
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Cancellation requests submitted after the 3-day window or after shipment may be declined
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EMIAH reserves the right to determine order status based on fulfillment records
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This policy does not affect your statutory consumer rights under applicable laws
Contact Us
If you have any questions about this Cancellation Policy, please contact: